Activity: 05.06 - Close Problem
The main objective of this activity is to close the Problem record in the Service Management tool,once the resolution is verified by the Client.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 05.06 - Close Problem Problem Assignee Close Problem Record Problem Assignee Problem Manager Close Problem Record Review Problem Closure Problem Manager Problem Record Close Problem Record Problem Record Close Problem Record Problem Review Record Problem Validation Checklist Review Problem Closure
Work Breakdown